Terms and Conditions

Content Rights

The copyright and all other rights in all of the material on this site are owned by ESco Business Services Ltd or the material is included with the permission of the rights owner. As a visitor to this site, you may copy material on this site for your own private or domestic purposes, but no copying, adapting or transmitting for any purpose other than your own private or domestic purposes is permitted.

The Information on this Site

Whilst we try to ensure that the information on this site is accurate and complete, we do not accept any liability arising from any inaccuracy or omission in the information on this site. We advise you to verify the accuracy of any information before relying on it.

Using Our Continuous Payment Authority

Setting up recurring payments

By purchasing a Continuous Payment Authority (CPA) subscription you acknowledge that this has an initial and recurring payment feature and you accept responsibility for all recurring charges prior to cancellation. Your subscription will be automatically extended for successive periods for an indefinite time until cancelled by you or us. The initial payment will be deducted from your specified account, we will then deduct subsequent payments as indicated in your notification communication (i.e. Monthly, Quarterly, Annually). Where the collection due date is not a business day, we will make the collection on the next business day.

Recurring payments will be made via your chosen credit or debit card by way of a stored credential in the form of a payment token. Tokenisation is the process of replacing sensitive card data with a string of randomly generated numbers called a “token”.  Similar to encryption, tokenisation retains all the essential information but renders it unreadable in the event of a data breach or other exposure.

Cancelling your recurring payments

You may cancel your subscription at any time. To do so, please contact our customer care team via the various methods detailed on our contact page. You must notify us at least 10 business days before the next scheduled transaction.

Updating your account information

To make any changes to your account or recurring payment information, please contact us at least 10 business days before the next scheduled transaction for the update to take effect.

If a transaction is refused by your financial institution

If your recurring payment is declined for any reason, including insufficient funds, closed account, or unauthorised account, we will contact you using the details provided when setting up the agreement and making your first payment. This communication will notify you that payment has failed and prompt you to update your details or provide an alternative payment method.